written by CRES Exams Staff writers

The concept of agency is fundamental in real estate transactions, defining the legal and ethical relationship between real estate agents and their clients. Understanding these relationships is essential for buyers, sellers, and agents to navigate the complexities of the market effectively. This article explores the various forms of agency in real estate, providing clarity on each arrangement’s definition, description, key points, and examples.
Single Agency
Single agency refers to a real estate relationship where an agent or brokerage represents either the buyer or the seller exclusively in a transaction.
Description
In a single agency, the agent owes the client fiduciary duties, including loyalty, confidentiality, and full disclosure. The agent’s primary obligation is to protect the interests of their client, providing dedicated service without conflicts of interest.
Key Points
- The agent represents one party, either the buyer or the seller.
- The agent owes fiduciary duties to their client, including loyalty and confidentiality.
- There is no conflict of interest as the agent does not represent the opposing party.
Example:
A buyer’s agent works solely for the buyer, searching for properties, negotiating prices, and providing advice throughout the purchasing process.
Dual Agency
Definition
Dual agency occurs when a real estate agent or brokerage represents both the buyer and the seller in the same transaction.
Description
This arrangement is controversial and illegal in many states due to the inherent conflict of interest. Dual agents must navigate the transaction impartially, unable to advocate fully for either party.
Key Points
- Represents both buyer and seller in the same transaction.
- Is illegal in several states due to conflict of interest concerns.
- Requires written consent from both parties.
Example:
An agent listing a property also represents a buyer interested in purchasing that property, acting as a mediator between both parties.
Dual/Designated Agency
Definition
Dual/designated agency refers to a situation where two agents from the same brokerage represent the buyer and the seller separately in a transaction.
Description
Though the brokerage acts as a dual agent, each client receives representation from their designated agent within the same firm, theoretically reducing conflicts of interest.
Key Points
- Two agents from the same brokerage represent the buyer and seller separately.
- The brokerage is considered a dual agent.
- Not permitted in all states due to potential conflicts of interest.
Example:
A real estate firm has one agent working with the seller and another agent from the same firm working with the buyer, each providing dedicated support to their respective client.
Non-Agency
Definition
Non-agency, also known as no brokerage or transaction brokerage, occurs when a real estate professional assists a transaction without representing either party as an agent.
Description
The non-agent facilitates the transaction by providing administrative support and ensuring compliance with legal requirements but does not offer advice or advocacy.
Key Points
- Does not represent the buyer or seller as an agent.
- Provides transaction support without fiduciary duties.
- Ensures fair and honest treatment without bias.
Example:
A real estate professional helps both parties with paperwork and compliance issues without giving advice or negotiating on behalf of either side.
Sub Agency
Definition
Sub-agency is a relationship where an agent working with a buyer acts on behalf of the listing agent and, by extension, the seller, rather than representing the buyer.
Description
This arrangement was more common before the rise of buyer’s agency, where the buyer’s interests are directly represented. Sub-agents owe their loyalty to the seller.
Key Points
- The sub-agent represents the seller’s interests when working with a buyer.
- Fiduciary duties are owed to the seller, not the buyer.
- Less common in current real estate practices.
Example:
A buyer is interested in a property and works with an agent who, instead of acting as a buyer’s agent, serves as a sub-agent to the seller’s agent.
Seller Agency
Seller agency is a relationship where a real estate agent represents the seller’s interests in the transaction.
The seller’s agent works to market the property, negotiate favorable terms, and guide the seller through the selling process, owing fiduciary duties to the seller.
Key Points
- Exclusively represents the seller.
- Aims to achieve the best sale terms for the seller.
- Provides market analysis, marketing services, and negotiation expertise.
Example: An agent lists a home for sale, markets the property, negotiates with buyers on behalf of the seller, and provides advice throughout the sale process.
Buyer Agency
Definition
Buyer agency is a relationship where a real estate agent is engaged to represent the buyer’s interests in a real estate transaction.
Description
The buyer’s agent assists the buyer in finding suitable properties, negotiating purchase terms, and navigating the buying process, with loyalty solely to the buyer.
Key Points
- Exclusively represents the buyer.
- Negotiates to achieve the best purchasing terms for the buyer.
- Assists in property search and evaluation, providing advice and guidance throughout the buying process.
Example:
A buyer interested in purchasing a new home hires an agent who focuses on identifying properties that meet the buyer’s criteria, negotiating purchase prices, and facilitating the transaction to ensure the buyer’s best interests are protected.
Express Agency
Definition
Express agency is a clearly defined agency relationship established through a written or oral agreement between the agent and the client, specifying the agent’s duties and the scope of representation.
Description
This type of agency relationship is explicitly agreed upon, with clear terms detailing the responsibilities, rights, and expectations of both parties. Express agency agreements are common in real estate, ensuring both parties understand their relationship.
Key Points
- Formed by a clear, explicit agreement, either written or oral.
- Specifies the scope of the agent’s duties and responsibilities.
- Provides legal clarity and protection for both agent and client.
Example:
A seller signs a listing agreement with a real estate agent, formally appointing the agent to market and sell their property under specified terms.
Implied Agency
Definition
Implied agency in real estate refers to an agency relationship that is formed based on the actions and behaviors of the parties involved, rather than a written or verbal agreement.
Description
This type of agency can arise unintentionally when an agent acts on behalf of a client in a manner that suggests representation, leading the client to believe that the agent is acting in their best interest.
Key Points
- Created by the actions and conduct of the agent and client.
- Not formally agreed upon through a written or verbal contract.
- Can lead to legal and ethical complications if the boundaries of representation are not clearly defined.
Example:
A real estate agent consistently advises a buyer on several properties, negotiates terms, and arranges viewings without a formal buyer representation agreement, creating an implied agency relationship.
Conclusion
In conclusion, the laws of agency in real estate are designed to clarify the relationships between agents and their clients, whether buyers or sellers. These relationships can significantly impact the process and outcome of real estate transactions. By understanding the different forms of agency, parties involved in real estate can navigate their transactions more effectively, ensuring their interests are adequately represented and protected throughout the process.